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Frequently Asked Questions

​​What can I expect during an initial visit?

Our initial appointments are all about getting to know you.  We will spend up to 75 minutes gathering information and providing education. You can expect to leave with an individualized plan and unique recommendations, while setting the stage for future sessions.


What happens during a follow up appointment?

The frequency of follow-up visits varies from person to person, most people prefer to come every 2-3 weeks. We spend up to 45 minutes in our follow up appointments reviewing progress with goals, addressing any questions and any barriers. 


Does my insurance cover this?

We are working hard to accept most major insurance companies. We currently accept Anthem/BCBS, Cigna, ConnectiCare, United Healthcare and Harvard Pilgrim. We offer appointments by self-pay or can provide you with documentation to submit to your insurance carrier for possible reimbursement.


We are ready! How do we book our first session?

We are excited to work with you! Please click here to set up an appointment with one of the registered dietitians at Balanced Nutrition LLC.

I'm booked! What happens next?

You will receive an email once your session is scheduled with an invitation to join our nutrition platform (Healthie). After you join, you will be prompted to complete all necessary paperwork. Paperwork must be completed within 48 hours of your scheduled session.

 

At the time of the appointment, please log in to the Healthie platform to access the video conference. Once you're logged in, click on the blue bar at the top of your screen to begin your appointment

I'm signed up for the 2-week meal plan. How does it work?

Upon purchasing your 2-week meal plan, you will be prompted to choose a date and time for your 20-minute phone consultation. We will review your food preferences, allergies and nutrition-related goals.

 

You will also receive an invitation to join our nutrition platform, be sure to complete all necessary paperwork 48 hours prior to your phone consultation.  You will receive your meal plan, shopping lists, and any corresponding recipes within 2 business days.

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